Nur Hidayah binti Jaafar
Personal Assistant to the General Manager
hidayah[at]gtwhi[dot]com[dot]my
Fields of Expertise
- Document and Records Management
- Management Support
- Executive Correspondence
ABOUT ME
Nur Hidayah binti Jaafar joined George Town World Heritage Incorporated (GTWHI) in 2018 as an Information Management Assistant and was later appointed as Personal Assistant to the General Manager in 2022. She graduated with a Bachelor of Information Science (Hons.) in Records Management from Universiti Teknologi MARA (UiTM) in 2015. In her current role, Hidayah works closely with the General Manager, providing one-to-one support in matters related to the General Manager’s daily work, coordination, and communication. Having travelled across Peninsular Malaysia before settling in Penang, she has since become part of the team entrusted with safeguarding and supporting the management of the George Town World Heritage Site. Her journey with the site has deepened her appreciation of the beauty and significance of world heritage while contributing to her personal and professional growth. She enjoys the natural greenery of George Town and takes pleasure in appreciating the diverse cultural heritage that surrounds her in everyday life.
I am a devoted Site Manager I am passionate about George Town World Heritage Site and its endless potential to be explored, enhanced and celebrated. I embrace change, stay open to new ideas, and enjoy discovering new possibilities along the journey.
- Personal Assistant to the General Manager
- Bachelor of Information Science (Hons.) Record Management, Faculty of Information Management, Universiti Teknologi Mara (2015)
- Diploma in Information Management, Faculty of Information Management, Universiti Teknologi Mara (2012)
- ISO 37001:2025 Anti-bribery Management System Requirements Training Course, 2026
- Kursus Asas Pengurusan Rekod Konvensional dan Elektronik PRJ Siri 2, 2026
- Bengkel Siasatan Dalaman Tahun 2025 Anjuran Unit Integriti, Pejabat Setiausaha Kerajaan Negeri Pulau Pinang.
- Emergency Response Team (ERT) Training, 2025
- Kursus Modul Pengukuhan Governans, Integriti Dan Anti Rasuah, 2025
- Intangible Cultural Heritage Capacity Building Workshop, 2024
- The Cosmological Axis of Yogyakarta Management Workshop, 2023
- ISO 9001: Understanding of QMS Processes Training (Documentation Workshop), 2023
- ISO 9001:2015 Internal Auditor Training, 2023
- ISO 9001:2015 Understanding of QMS Processes Training (Documentation Workshop), 2023
- BSI Internal Audit Training, 2022
- ISO 9001:2015 Strategic Approach to Risk-Based Thinking, 2021
- ISO 9001:2015 Requirements Training Course, 2021
- Training on Introduction to Anti-Bribery Management System (ISO 37001), 2020
- Community-Based Intangible Cultural Heritage Inventorying in George Town Training of Trainers Workshop, 2019.
- Emergency Response Team (ERT) Training, 2019.
- Introduction Paper Conservation Workshop, 2019.
- Intangible Cultural Heritage Capacity Building Programme, 2018.
- AED Defibrillator Training, 2018.
- Disaster Risk Reduction Cultural Heritage Workshop, 2018.
- Paper Conservation Workshop, 2018.
- 2018, Information Management Assistant, George Town World Heritage Incorporated
- 2017, Conveyancing Clerk, Lakhbir Singh Chahl & Co., Penang, Malaysia
- 2023 UNESCO Exchange Workshop on Developing World Heritage-inspired Creative Products (Indonesia and Malaysia)
- 2022, Second Edition Book of Eat Rite Ritual Foods of George Town, Malaysia
- 2020-2021, George Town in the New Normal (Support Local Business)
- 2020, GTWHI Record Management
- 2019, Gotong-royong during House Restoration of No. 69, Lebuh Acheh, George Town.
- 2013, Program Sebarkan Ukhwah IMaRC, Information Management and Record Committee (IMaRC), UiTM Johor Branch.
- 2013, Program Apa Khabar Orang Kampung, Jawatankuasa Perwakilan Non-Resident, UiTM Johor Branch.
| Bahasa Melayu | Mother tongue. Fluent in reading, writing and speaking. |
| English | Excellent in reading, writing and speaking. |
