Nur Hidayah binti Jaafar
Personal Assistant to the General Manager
hidayah[at]gtwhi[dot]com[dot]my
Fields of Expertise
- Records Management
- Interpersonal communication
- Administration Skills
- Multitasking Proficiency
ABOUT ME
Nur Hidayah binti Jaafar joined George Town World Heritage Incorporated in 2018 as Information Management Assistant and later appointed as Personal Assistant to the General Manager in 2022. She graduated with a Bachelor of Information Science (Hons.) Record Management from Universiti Teknologi MARA in 2015. Hidayah oversees work on a one-to-one basis on tasks related to the General Manager’s working life and communication. She travelled across Peninsular Malaysia before settling in Penang, which has since grown to become one of the guardians of the George Town World Heritage Site. The site has taught her the beauty of a world heritage site and helped her grow as a person. She enjoys the natural greenery that comes from plants as well as appreciating the cultural heritage that happens in her daily life.
I am a resilience Site Manager with the adaptability to staying flexible and embracing unforeseen changes.
- Personal Assistant to the General Manager, George Town World Heritage Incorporated
- Bachelor of Information Science (Honours) (Records Management), Faculty of Information Management, Universiti Teknologi MARA (2015).
- Diploma in Information Management, Faculty of Information Management, Universiti Teknologi MARA (2009 – 2011).
- UNESCO Exchange Workshop on Developing World Heritage-inspired Creative Products (Indonesia and Malaysia), 2023
- ISO 9001: Understanding of QMS Processes Training (Documentation Workshop), 2023
- The Cosmological Axis of Yogyakarta Management Workshop, 2023
- ISO 9001 Internal Auditor Training, 2023
- ISO 9001: Understanding of QMS Processes Training (Documentation Workshop), 2023
- Program 1st Class Integrity Siri 3 Tahun 2023 Anjuran Pejabat Setiausaha Kerajaan Negeri Pulau Pinang, 2023
- BSI Internal Audit Training, 2022
- UNESCO World Heritage Site Management Capacity Building Workshop between George Town World Heritage Incorporated and The Cosmological Axis of Yogyakarta Management Unit, 2022
- ISO 9001:2015 Strategic Approach to Risk-Based Thinking (IHT-CLL), 2021
- ISO 9001:2015 Requirements Training Course (IHT-CLL), 2021
- Training on Introduction to Anti-Bribery Management System (ISO 37001), 2020
- Community-based Intangible Cultural Heritage Inventorying in George Town 2019: Training of Trainer Workshop, George Town World Heritage Incorporated, 2019.
- Emergency Response Team (ERT) training, BOMBA, 2019.
- Seventh Asia-Pacific Urban Forum (APUF-7), Penang, Malaysia, ESCAP, UN HABITAT and MBPP, 2019.
- Community Workshop on Cultural Heritage Disaster Risk Management for George Town, George Town World Heritage Incorporated, 2019.
- Training for Trainers on Intangible Cultural Heritage for Facilitators from the Asia Pacific Region, UNESCO Section for Intangible Cultural Heritage, 2018.
- Community-Based Intangible Cultural Heritage Inventorying in George Town Training of Trainers Workshop, 2019.
- Capacity Training on Microsoft Office Home, 2019
- Community-Based Intangible Cultural Heritage Inventorying in George Town 2019: Based Inventory Training Workshop for Local Facilitators, 2019.
- Emergency Response Team (ERT) Training, 2019.
- George Town Heritage Celebrations 2019.
- English in Action 3 Workshop 2019.
- Introduction Paper Conservation Workshop, 2019.
- Seventh Asia-Pacific Urban Forum (APUF-7), Penang, Malaysia, 2019.
- Conservation Heritage Workshop (Introduction and Intermediate), 2018.
- Intangible Cultural Heritage Capacity Building Programme, 2018.
- OKU Training Assistance Workshop, 2018.
- Customer Care Workshop, 2018.
- English in Action Workshop, 2018.
- AED Defibrillator Training, 2018.
- Disaster Risk Reduction Cultural Heritage Workshop, 2018.
- Paper Conservation Workshop, 2018.
- International Conference on Managing Urban Cultural Heritage, 2018.
- UNESCO Sub-Regional Inception Workshop Linking World Heritage Sites and Local Cultural Assets through Museum, Information Centres and Creative Industries, 2018.
- 2018, Information Management Assistant, George Town World Heritage Incorporated
- 2017, Conveyancing Clerk, Lakhbir Singh Chahl & Co., Penang, Malaysia.
- 2016, Account Assistant, Penang Club, Penang, Malaysia.
- 2015, Office Assistant, Universiti Teknologi MARA, Johor, Malaysia.
- 2015, Internship Trainee, Medical Records Department, Hospital Sungai Buloh, Selangor, Malaysia.
- 2013, Sales and Promotion Assistant, Jakel Trading, Johor, Malaysia.
Completed
- 2023 UNESCO Exchange Workshop on Developing World Heritage-inspired Creative Products (Indonesia and Malaysia)
- 2022, Second Edition Book of Eat Rite Ritual Foods of George Town, Malaysia
- 2020-2021, George Town in the New Normal (Support Local Business)
- 2020, GTWHI Record Management
- 2019, Gotong-royong during House Restoration of No. 69, Lebuh Acheh, George Town.
- 2013, Program Sebarkan Ukhwah IMaRC, Information Management and Record Committee (IMaRC), UiTM Johor Branch.
- 2013, Program Apa Khabar Orang Kampung, Jawatankuasa Perwakilan Non-Resident, UiTM Johor Branch.
| Bahasa Melayu | Mother tongue. Fluent in reading, writing and speaking. |
| English | Excellent in reading, writing and speaking. |
- 2015, Dean’s List Award, Universiti Teknologi MARA, Malaysia.
